Refund Policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a refund. 

To start a refund or if you have any questions you can contact us at contact-us.

If your return is accepted, we’ll send you instructions on where to send your package. Please ensure the product is in its original packaging, including the instruction booklet and the charging cable, otherwise, your return won’t be accepted. You will be responsible for paying the shipping costs for returning your item unless it’s damaged, defective or the wrong item. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right. 

Please include a clear picture of the damaged, defective or wrong item, and include your order number and name.

We are always responsible for any further shipping costs caused by damaged, defective or wrong item(s).

Exchanges

The fastest way to ensure you get what you want is by returning the item you have, and once your return is accepted, make a separate purchase for the new item. 

Returns

We will notify you once we have received, inspected and confirmed your return. You’ll be automatically refunded your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.